Cash Register Error And
Fraud Prevention

Video recording and detailing of cash transactions Detecting suspicious actions taken by the cashier or buyer Analytical reports of the cash center

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Zoobla Smart POS — video surveillance, cash register and customer checkout suprevision

Zoobla Smart POS- module gives you the tools you need to effectively combat and prevent fraud, theft, and other problems on the shop floor. Intelligent video surveillance and tight integration with systems you already use to ensure total control over all transactions and activities — from entry points to cashiers and store aisles.

Zoobla Smart POS brings the power of the Zoobla VMS Pltform video management software to each cash terminal, and automatically records all events and point-of-sale transaction data in the video archive. The system synchronizes the video image of the cash area and each receipt data, and directly controls the process of exchanging goods for cash. This system ensures that your cash register operators are entering the correct figures from checks, and are dispensing the correct amount of change — limiting employee fraud and providing you with tighter control over personnel operations and client behavior.

Zoobla Smart POS- module gives you unprecedented access to and control over your entire retail operation. Instantly view and print any video frame, monitor multiple point-of-sale (POS) terminals simultaneously on the same screen, and program your own customized reports based on system events. Specify the parameters you want, and the system automatically sorts and searches recorded data accordingly - by date/time, terminal ID, item group, cashier's name, item price and more. Plus, the system records statistical sales data - a powerful tool for business analysis.

Zoobla Smart POS integrates video surveillance over the retail enterprise with cashier operations supervision. The system offers:

Cashier operations supervision

Zoobla POS cashier operations supervision capability is based on synchronizing the cash register information with video sequences captured by a camera pointed at the cash register.

As a result, watching the real time video stream or archived video, the operator sees the picture of the customer’s checkout accompanied by subtitles. The subtitles include the receipt text and cash register operations that are not indicated on the receipt, such as cash drawer opening or manual product code input. This gives the operator the full picture of what is happening at the cash operation unit and helps detect common fraud incidents, including:

Examples of detected fraud

Features of POS module

Titles search. Zoobla Smart POS can search video archive by subtitles. This allows using text search to find all necessary receipts and related video sequences for a set period of time. Any text on the receipt can be the search criteria, including the product name, the word ‘discount’, the cashier’s number, the receipt total and so on.

Slow and frame-by-frame playback. Analyzing video footage, the operator can manage the playback speed and watch separate video frames related to the ringing up of a particular product which helps ensure that important details are not missed.

Search presets and reporting. Receipt search can be carried out using preset queries or queries created by the user. Search results are then displayed as a list of receipts. The operator can choose to watch video footage with subtitles related to a particular receipt or to print out or save the receipt text and the snapshot corresponding to the selected receipt line. The system offers the following search presets:

Line highlighting. To draw the operator’s attention to particular events the system can be set up to highlight the title lines that contain predetermined text. This can be the product name or the word ‘cancelled’. This function facilitates real time video surveillance.

Configuration of Automatic System Response. Zoobla Smart POS allows to create the system’s response scenarios for specific events. A warning window popping up is an example of such response. This function enables inputting new potentially hazardous events in the system and determining the system’s response to them over time. This helps responding promptly to events maximizing efficiency of real time video surveillance for security purposes.

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